Miners Europe B.V. is proud to announce the launch of Mininghosting.com. Our miner hosting services will be transferred to our new subsidiary, “Colocation Hosting Solutions B.V.” In this announcement, you will read important information regarding the transition to Mininghosting.com.
We founded Mininghosting.com as a result of the growing number of mining hosting customers that Miners Europe B.V. sees. Due to the growth, it was a logical next step to launch a mining hosting focused platform where we can serve our hosting customers even better by implementing a new ticket system, among other improvements.
Through this ticket system, customers can get help in case of problems or questions. Because the new system is managed in a more structured way, communication will be improved. If you run into any issues or have questions, you can now contact us via this new ticket system on Mininghosting.com.
We are also developing a customer environment that will be a central point for all your mining hosting-related matters. For example, you will be able to view your invoices and hosting contracts and request new quotes. This way, we collect all critical information in a central point, offering our customers a clear overview.
In the customer environment, you will also be able to see the status of all your miners. You can immediately see if your miners are mining cryptocurrency. As soon as you experience problems, you can send a ticket to our support team within the same environment. This new system will make it easier to identify and fix issues as soon as possible.
The transition of our mining hosting services to Mininghosting.com, which will be a part of our subsidiary Colocation Hosting Solutions B.V., will take place on June 1. From then on, all communication regarding our hosting services will happen through our new subsidiary. Every existing customer receives a new hosting contract as part of this transition.
We are looking forward to a bright future where we can help our customers mine cryptocurrency even better. See you soon at Mininghosting.com!